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Frequently Asked Questions
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We're situated in the heart of Kota Kinabalu, Sabah, offering you convenient access to the vibrant city and its diverse attractions.
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Maps and Guides: Find local maps, brochures, and travel guides in the lobby to help you explore the city and its many attractions.
Public Transportation: Conveniently access taxis and buses within 100 meters from the hotel. Our concierge can guide you on the best routes to reach your desired destinations.
Public Transportation: Conveniently access taxis and buses within 100 meters from the hotel. Our concierge can guide you on the best routes to reach your desired destinations.
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Within 100 Meters:
- Banks
- Restaurants
- Grocery Store
- Laundry Center
- Pharmacy
- Shopping Mall
- Transportation (Taxi and Bus)
Within 5 Minutes Walking Distance:
- Gaya Street (Sunday Market)
- Local Handicraft Center
- Wet Market
- Fruits Market
- High-Class Western Restaurant
- Spa
- Beach-Front Beer Drinking Area
Within 15 Minutes Walking Distance:
- Jesselton Point (Jetty for visiting nearby islands like Pulau Manukan)
- Banks
- Restaurants
- Grocery Store
- Laundry Center
- Pharmacy
- Shopping Mall
- Transportation (Taxi and Bus)
Within 5 Minutes Walking Distance:
- Gaya Street (Sunday Market)
- Local Handicraft Center
- Wet Market
- Fruits Market
- High-Class Western Restaurant
- Spa
- Beach-Front Beer Drinking Area
Within 15 Minutes Walking Distance:
- Jesselton Point (Jetty for visiting nearby islands like Pulau Manukan)
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Our check-in time is at 3:00 PM, and check-out is at 11:00 AM. Early check-in or late check-out can be arranged upon request.
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Stay connected with complimentary high-speed Wi-Fi available in common area of the hotel.
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Weather: Check the weather forecast to plan your outdoor activities accordingly. Our staff can provide the latest updates.
Currency Exchange: Nearby shopping mall within 100 meters offer currency exchange services.
Language: Learn a few basic phrases in the local language, Malay, to enhance your interactions with locals.
Emergency Contacts: Save important emergency contacts, including local hospitals, police, and the hotel's contact information, in your phone.
Currency Exchange: Nearby shopping mall within 100 meters offer currency exchange services.
Language: Learn a few basic phrases in the local language, Malay, to enhance your interactions with locals.
Emergency Contacts: Save important emergency contacts, including local hospitals, police, and the hotel's contact information, in your phone.
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Important Contact Numbers in Kota Kinabalu
Emergency Services:
- Police Hotline:
999
- Medical Emergency and Ambulance:
999
- Fire and Rescue Department:
994
Hospitals and Medical Centers:
- Queen Elizabeth Hospital:
+60 88-517 555
- Gleneagles Kota Kinabalu Hospital:
+60 88-518 888
- KPJ Sabah Specialist Hospital:
+60 88-322 000
Tourist Assistance:
- Tourist Police Hotline:
+60 88-211 222
- Tourism Malaysia Kota Kinabalu Office:
+60 88-248 698
Transportation:
- Kota Kinabalu International Airport (KKIA):
+60 88-327 555
- Sabah State Railway:
+60 88-485 699
- Kota Kinabalu Bus Terminal (North) Inanam:
+60 88-251 390
Lost or Stolen Credit Cards:
- VISA:
1-800-80-3396
- Mastercard:
1-800-88-2484
- American Express:
+1 336-393-1111
Embassies and Consulates:
- Embassy of your country (if applicable): Contact your country's embassy in Malaysia for assistance.
Taxi Services:
- City Radio Taxi:
+60 88-231 231
- Comfort Taxi:
+60 88-234 456
Public Transportation:
- Sabah State Railway (Train):
+60 88-279 300
- KK Sentral
Emergency Services:
- Police Hotline:
999
- Medical Emergency and Ambulance:
999
- Fire and Rescue Department:
994
Hospitals and Medical Centers:
- Queen Elizabeth Hospital:
+60 88-517 555
- Gleneagles Kota Kinabalu Hospital:
+60 88-518 888
- KPJ Sabah Specialist Hospital:
+60 88-322 000
Tourist Assistance:
- Tourist Police Hotline:
+60 88-211 222
- Tourism Malaysia Kota Kinabalu Office:
+60 88-248 698
Transportation:
- Kota Kinabalu International Airport (KKIA):
+60 88-327 555
- Sabah State Railway:
+60 88-485 699
- Kota Kinabalu Bus Terminal (North) Inanam:
+60 88-251 390
Lost or Stolen Credit Cards:
- VISA:
1-800-80-3396
- Mastercard:
1-800-88-2484
- American Express:
+1 336-393-1111
Embassies and Consulates:
- Embassy of your country (if applicable): Contact your country's embassy in Malaysia for assistance.
Taxi Services:
- City Radio Taxi:
+60 88-231 231
- Comfort Taxi:
+60 88-234 456
Public Transportation:
- Sabah State Railway (Train):
+60 88-279 300
- KK Sentral
Make sure to save these numbers in your phone before or upon arrival in Kota Kinabalu to ensure a safe and hassle-free trip.
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Sabah has a tropical hot and humid weather (equatorial climate). Temperatures normally ranging from 20°C (68°F) to 32°C (90°F).
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Our team is eager to assist you with any inquiries, provide recommendations, or help with reservations for local attractions, dining, or transportation.
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We trust your stay will be delightful and full of wonderful experiences. If you have any further questions or need assistance, feel free to reach out to our helpful staff. Enjoy exploring the vibrant city and all it has to offer!
Your host,
Daniel
WhatsApp
Wechat +60168305119
Telegram
Call 📞 +60168305119
Your host,
Daniel
WhatsApp Wechat +60168305119 TelegramCall 📞 +60168305119
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